FAQs

As you can see on the products page, price can change according to what product you choose, the number of people/pets, the background (standard or customized), etc.

All orders generally take 2-5 working days to be created and shipped. This can increase slightly during sales periods. I sometimes also offer a queue jump option.

It depends on the product(s) you choose. Please read shipping times here.

Shipping prices are a flat fee. 
USA: $9.95, Rest of World: $19.95

Sometimes working from a photo could let miss the essence of the person/pet but we're always ready to make revisions until you are 100% happy with your drawing! 

Please note that if no drawing details are added to the order we'll create the design from our head. Your choice. Any change in this way will have an additional charge.

It is the customer's responsibility to specify all details they would like in their drawing in the order notes. Any details not included in the order notes will be assumed by us and will result in additional charges if the customer requires changes.

If you are not sure about it, please drop us a message. We're more than happy to help you!

No problem, just contact us here and we can discuss large jobs.